Patient Pathway Coordinator - Cardiology | Epsom and St Helier University Hospitals NHS Trust
* Posting date: 17 February 2026
* Salary: £32,199 - £34,876 Pa incl HCAS Outer pro rata
* Hours: Full time
* Closing date: 3 March 2026
* Location: Epsom, KT18 7EG
* Company: Epsom and St Helier University Hospitals NHS Trust
* Job type: Permanent
* Job reference: 7663889/343-7663889-FM-SC-RL
Summary
This is an exciting time to join the Cardiology team at Epsom & St Helier Hospitals as we look to expand our provision of Cardiology services. We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.
Responsibilities
* Coordinate and schedule day case, inpatient and outpatient activity for the Cardiology service.
* Serve as the point of contact for all administrative and clerical issues relating to a patient’s care pathway, tracking and supporting patients from referral to treatment and/or discharge.
* Manage and support queries from patients, clinicians and fellow staff.
* Perform patient‑facing activity and provide excellent telephone support.
* Work at both hospital sites for several days each week.
* Use good IT proficiency to assist with day‑to‑day duties.
* Apply a flexible approach and maintain high standards of customer service.
Qualifications
* Excellent telephone skills.
* Good IT proficiency.
* Ability to work at both hospital sites for several days each week.
* Solution‑focused and good at prioritising tasks.
* Motivated to improve the patient experience.
About the Trust
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Additional information
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
This advert closes on Tuesday 3 Mar 2026.
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