Department: Front of House
Location: Reading
Compensation: £16,380 / year
Description
Receptionist - Part Time
Reading
£16,380 pa
We're looking for a professional, personable, and proactive Corporate Receptionist to join our front-of-house team in a prestigious office buildings. Located just minutes from Reading station, this beautifully designed workplace offers a warm, welcoming environment and a fantastic opportunity to be the face of a thriving corporate business.
You should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience. You'll have a can-do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the building.
Salary:
£16,380 pa part time
Hours:
Wednesday 1.00pm – 6.00pm & Thursday and Friday 8.00am – 6.00pm
Key Responsibilities
Reception
Manage and take ownership of the reception area to ensure the ambiance reflects the clients' and tenants' expectations
Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
Efficiently managing deliveries, including couriers and post
Stock-check and re-order front of house supplies
General administration, as required
Building management
You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
Work closely with the off-site Building Manager – confidently reporting building issues and helping manage to resolution
Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
Produce a weekly report for key stakeholders
Tenant experience and community engagement
Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)
Skills, Knowledge and Expertise
Proven experience in a front of house reception role and are ready for a new challenge
You have facilities management experience (desirable)
Personable and proactive with a confident manner and able to deliver impeccable customer service
Self-motivated and thrive in an environment where you are required to multitask
Excellent problem resolution skills along with outstanding communication and active
listening skills
Competent Microsoft Office / App / Social Media / Canva user and willing to learn in house systems and processes
Benefits
Contributory pension scheme / life assurance
24 / 7 access to a virtual GP for you and your family
Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
Financial and legal information support
Discounts and deals across multiple businesses
Referral programme
LAH training academy