Job Purpose:
• To Develop and grow new business opportunities for accounts with volumes between 50 to 1000 containers per year
• Manage and develop a portfolio of existing customers within the business, build relationships with calls, face-to-face meetings and initiatives
• Develop an active sales pipeline through the company CRM system Salesforce to ensure continued growth within the BWS (Beer, Wines and Spirits) sector and company cluster
• Meet set monthly volume and GM targets ensuring growth with new opportunities are being maintained and report on those targets
• Delivering customer service excellence and satisfaction, acting as an extension of the customer within Hillebrand-Gori, ensuring that the customer requirements are clear and supported with agreed SOP’s
• Continually review your pipeline and update these opportunities through the sales process
• Ensure sales leads and quotes are being maintain and responded to customer requests in a timely manner with set KPI’s and updated within Salesforce
General Responsibilities:
• Act as the commercial interface between the client, all relevant products and departments including HR, Finance and IT, as well as communicating with overseas locations
• Proactively assess and validate the client’s needs on an ongoing basis, deliver continuous improvement plan and value-added solutions
• Promote joint visits with Operations and product support
• Build strong relationships with your customers
• Co-ordinate and drive internal alignment to meet customer performance objectives and customer expectations
• Maintains high client satisfaction ratings
• To create, manage and achieve a client-by-client budget, including revenue and GP growth plans
• MBR / QBR creation including presenting KPI stats for assign customers
• Support the Senior Business Development Manager as directed including deputizing in their absence
• In addition to this you are required to carry out any other duties as reasonably requested by your manager
Managerial Responsibilities:
• Customer portfolio and indirectly the customer service teams and senior management
• Take reasonable care of your own and your teams Health & Safety in the workplace
• Report hazards in your work or in your work environment that may be putting your or anyone else’s Health & Safety at risk
Competencies for the role:
• A self-starter
• Sales development and relationship management
• Able to work successfully on own, but also as part of a team
• Superb communicator and networker
• Ability to maintain long term professional relationships
• Good use of computer skills including excel, PowerPoint etc
• Good standard of written and spoken English
• Experience of sales and sales team management
• Excellent relationship building skills
• Identifying new growth opportunities
• Ability to demonstrate win-win scenarios
• Ability to prioritize, organize and manage time efficiently is essential
• Good presentation skills
• Ability to formulate plans from complex data or scenarios
• Industry experience from a “client” perspective
• Minimum 5 years direct selling experience
#J-18808-Ljbffr