1. Full Time
2. Application Closes 19 Jan 2026
3. Canterbury - Canterbury
4. Database Administrator
About the Role:
As a Broker Support Specialist, you’ll play a key role in growing our bank, with exceptional customer service as your core focus.
You’ll provide exceptional administrative and operational support to the National Broker Team to ensure efficient workflow management and the smooth functioning of day-to-day activities. These include assisting with the processing of lending applications, management of Broker relationships and workflow and supporting appropriate management of known risk and compliance factors.
A key purpose of this role is to provide centralised processing, support and problem solving for Broker lending undertaken in the National Broker team and is a great opportunity to grow your lending experience in a supportive team environment.
Because The Co-operative Bank is owned by our customers, everything we do, every day, is for their benefit.
This is a full-time position working Monday to Friday to cover one of our staff who is going on internal secondment.
To nail this, you’ll need:
5. Excellent customer service approach
6. Effective and professional communication skills
7. Accuracy and strong attention to detail
8. Strong numeracy skills
9. Ability to multitask and handle unplanned interruptions
10. Ability to learn, understand and apply new information and skills
11. Computer skills – including interact and Microsoft applications
12. Be a great team player with a desire to work in a fast-paced environment
What’s in it for you?
Not only will you be helping every day Kiwi’s achieve their goals, you’ll get to experience the Co-operative difference. In your role with us, we can offer you:
13. Development: Support to grow your banking career and tap into all areas of banking, guided by a supportive performance framework.
14. Leave: Well-being leave, generous sick leave, long service leave, increased annual leave following tenure achievements
15. Wellbeing: Employee Assistance Programme, Life and Critical Illness insurance, Flu Jab reimbursement scheme, Wellbeing programme and webinars
16. Banking benefits and discounted rates
A bit more about us
The Co-operative Bank is a different kind of bank. We’re 100% Kiwi owned and operated, and we’re here to change banking for good.
We’ve been operating for nearly 100 years, with a focus on helping New Zealanders get ahead financially. Our customers are at the heart of everything we do and we’re committed to helping improve the world we work, live and play in. To reflect this, we’re proud to be NZ’s first bank accredited as a Certified B Corporation. To top it off, we’re also the only bank in New Zealand that shares its profits with its customers.
Whether it’s help from one of our friendly teams, or a seamless experience with one of our digital solutions, we’ve got our customers covered. Here, no two days are the same. Our people are empowered to innovate, share ideas and let our skills take us in unexpected and exciting directions. But most importantly, we can be ourselves at work; we have fun, but still get things done.
In return for your passion and commitment to helping customers bank better, we offer a collaborative work environment, ongoing development opportunities and the privilege to work with people who are passionate about making a difference. You’ll be amazed by our non-hierarchal organisation and the ease at which you can get things done.
Diversity and inclusion are at the core of who we are. It’s reflected in our values, our commitment to B Corp and a key part of our strategy. We encourage candidates from all backgrounds and experiences to join us in our mission to grow together and share the gains.
We understand that no candidate is a perfect match for every qualification listed. If you are passionate about helping people to bank better and possess some of the key skills, we encourage you to submit your application.
Applications Close: 19 January 2026