Northumberland-County-Council is seeking a Community Services Lead (Customer Experience) in Morpeth to spearhead customer service transformation within a hybrid work model. This role focuses on shaping the Council's Customer Experience vision while leading complex projects to enhance service accessibility and quality.
The ideal candidate will have experience in managing customer-focused services and a demonstrated ability to lead change initiatives. Benefits include a generous leave allowance and participation in the Local Government Pension Scheme.
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