Financial Processes Officer (P00084) Starting salary £30,756 pro rata with progression to £34,011 pro rata through annual increments subject to satisfactory service (inclusive of outer fringe allowance) 15.5 hours per week (hybrid working) Fixed term contract up to 12 months maternity cover We are looking for a Financial Processes Officer to join our Financial Services team. We are open to discussion around how the 15.5 hours are worked each week. You will be working within a team to deliver a broad range of financial activities relating to banking, accounts payable, accounts receivable and payroll. Your area of focus will be banking, but you will work with the other Financial Processes Officers to support other areas when required to meet the team’s objectives. You will ensure that income is allocated to the appropriate accounts using the Council’s financial system for your investigations. You will import and process bank files, files from different portals and cash and cheques via the financial system. You will also be responsible for answering queries either by phone, email, or face to face from colleagues across the Council about banking/income related matters. We are looking for someone who has previous experience of working in a financial environmental, excellent verbal and written communication skills along with the ability to handle face-to-face and telephone queries. The ability to prioritise tasks to meet competing deadlines and be able to work both independently and as part of a team. The post holder will have excellent interpersonal skills and ability to maintain confidentiality. The post holder will be expected to attend the office at least one day a week, dependent on service needs. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We offer the Local Government Pension Scheme, which is a defined benefits scheme, an attractive working environment in the heart of Welwyn Garden City, flexible working, free parking, access to electric pool cars, and a minimum of 25 days annual leave each year. To view all our benefits please visit My Rewards – Careers Please note that we do not provide sponsorship for employment in the UK. We recommend downloading the role profile as this will not be available online once the vacancy closes. Closing date for applications is 10 May 2026 Remote assessments will be held on 18 May 2026 Face to face interviews will be held 26 M ay 2026