Civil Enforcement Officer Permanent, 4 x Full Time posts. Flexible and part time hours are also available. What we offer A rota over 7 days, including weekends and bank holidays, between the core hours of 06:00 and 22:00 for full-time employees. Each shift is 8 hours, including breaks. Access to the Local Government Pension Scheme Employee Assistance Programme Staff discount club What we ask Excellent communication skills to deal effectively with the public, contractors, and Police; Ability to listen, empathise, be assertive and deal with enforcement situations tactfully and diplomatically; Hardworking and motivated Must have adequate numeracy, literacy and computer skills to carry out all duties; Willing and able to work outdoors in varying weather conditions in a solo role or as part of a team (protective clothing supplied); Ability to work shifts and be flexible. Must be prepared to work outside of regular hours/shift pattern; Ability and a full clean driving license to drive a van A bit more about the role The Civil Enforcement team helps the District Council meet the demands of the Traffic Management Act 2004. As a Civil Enforcement Officer, you will perform a unique and innovative role, conducting street patrols within designated areas of the district, maintaining the safe and free flow of traffic by patrolling (on foot and/or mobile) controlled parking areas and issuing Penalty Charge Notices to vehicles which are in contravention of the parking restrictions and /or providing drivers with the necessary information for them to gain a better understanding of parking by way of a positive message. TDC are keen to deliver a strict enforcement policy alongside a positive, courteous service, so the role will require you to have excellent communication skills and to maintain a polite but assertive approach to communicate effectively with the public in an enforcement environment. An understanding of legislation/regulations relating to the operation and enforcement of both on-street and off-street parking enforcement is desirable, but training will be provided, so a good attitude to work and a desire to learn on the job are needed. Due to the nature of this role, this post requires a standard DBS check