MWH Treatment are seeking a proactive and highly organised Digital & SHEQ Systems Support professional to provide critical support to both the Digital and SHEQ departments. This hybrid role plays a pivotal part in maintaining and improving system access, digital tool functionality, and user support across multiple platforms.
Responsibilities
Initial Projects (First 3–4 Months):
* System Migration: Transfer SHEQ forms from SharePoint and existing Field system to new system, involving detailed copy-paste and administrative work.
* Configuration: Build and configure administrative settings within new competency management system.
Ongoing Duties:
* System Access & Support:
o Act as the first point of contact for access and support across core systems:
o Construction / SHEQ Field System
o Competency Management System
o 360 Photo System
o Digital Site Signage System (TBC)
o Asset Tracking Systems (TBC)
* System Management & Configuration:
o Action and manage change requests such as:
o Adding new forms
o Creating/updating Inspection & Test Plans (ITPs)
o Building dashboards and reports
* Update form templates and workflows in line with parent company updates.
* User Training & Onboarding:
o Manage digital training requests:
o Deliver remote assistance
o Schedule on-site sessions in collaboration with training leads
* Ensure system access for all new starters and integrate into the new starter onboarding process.
* Monitor team changes and coordinate refresher training sessions as needed.
* Project Setup & Maintenance:
o Build project-specific ITPs, and configure assets, locations, and zones within systems.
o Set up and maintain digital tools before project commencement.
o Maintain consistency and quality of project standards including dashboards and reports.
* Digital Site Signage Administration:
o Upload site team content and ensure all signage meets CMDP standards and communication protocols.
Candidate Requirements
Skills & Experience:
* Experience with digital construction systems such as Trimble Field View, BIM 360 Field is desirable but not essential
* Strong administrative and organisational skills.
* Comfortable with system configuration, user support, and managing digital content.
* Excellent communication skills and ability to deliver training and support
* Experience working in a construction, engineering, or SHEQ-focused environment is advantageous.
Personal Attributes:
* Tech-savvy and process-oriented
* Self-motivated with the ability to manage time effectively across diverse tasks
* Comfortable working independently and remotely
* Detail-focused with a commitment to maintaining high data quality and consistency
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