JOB SUMMARY
Calero, the leading technology expense management solution for complex enterprises, is looking for a detail-oriented Content Analyst in their UK offices and Remote. Reporting to the Content Lead, you will monitor and address missing invoices, working with vendors to ensure all invoices are addressed in preparation for go-live. You will also be responsible for resolving issues and escalations regarding media type, media delivery, missing media.
ESSENTIAL JOB RESPONSIBILITES
1. Load invoices per client requirements
2. Work with invoice acquisition tool to move invoice feeds from test to production
3. Manage and triage client and vendor communications during the onboarding process
4. Set up client communication
5. Establish electronic data feeds
6. Help build the customers Mobile inventory
7. Help build the customers inventory of Voice and Data circuits
EDUCATION/SPECIAL LICENSES OR CERTIFICATION
8. Bachelor’s degree and/or related experience preferred.
EXPERIENCE
9. Experience in the following fields is a plus: expense management, payroll, bookkeeping, accounting, mobility
SKILLS
10. Excellent customer service skills
11. Attention to detail
12. Agility to fast paced environment
13. Ability to prioritize and manage multiple responsibilities
14. Demonstrates a sense of urgency and ability to meet deadlines
15. Proficiency with Microsoft Outlook
16. Intermediate Excel skills required
COMPETENCIES
17. Excellent verbal, written, and non-verbal communication skills
18. Lead by example by maintaining strong ethics, values, trust and integrity
19. High emotional intelligence and critical/forward thinking
20. Action oriented, results driven, and ensures accountability
21. Customer Focused
22. Quality decision making
23. Analytical skills
24. Organizational skills and planning/priority setting
25. Excellent ability to work collaboratively and confidentially with all levels in the organization
BENEFITS
26. Private Healthcare for you and your direct family
27. Gym Membership
28. Life Insurance
29. Team Building Budget
30. Office Drinks and Snacks
31. Great Office Locations
Please note that candidates must have the right to work in the UK now and in the future as Calero are unfortunately unable to sponsor visa applications or take over sponsorship of an employment visa at this time.