Company Description
We're called Venture Hotels for a reason: We're pioneers! And we thrive on originality. As Greene King's ventures arm, we're here to push boundaries. We're driven by a team that sees every day as an opportunity to go beyond the ordinary. The result: hotels with a unique sense of place that locals can feel proud of.
Job Description
As a Receptionist, you'll be key to creating unforgettable moments for customers. Whether you're checking in a guest or recommending the perfect drink after a long day, you'll keep the good times flowing. You'll join a fun and inclusive team where you can grow and develop your skills and experience.
Qualifications
* Provide customers with a heartfelt and memorable experience every visit.
* Meet and greet customers and check them into their hotel rooms.
* Answer telephone inquiries and handle customer complaints to ensure a pleasant stay.
* Maintain front of house safety, legality, and cleanliness, addressing issues promptly and safely.
* Pay attention to detail, ensuring every pint is poured perfectly.
* Deliver excellent service and ensure every customer feels warmly welcomed.
* Maintain a positive attitude and be a team player.
Additional Information
We value our team's hard work and offer:
* A competitive salary and pension contributions.
* Opportunities for career advancement across our well-known brands, with training and development at all levels.
* Discounts of 33% for staff and 15% for loved ones on all our brands.
* Free employee assistance program supporting mental health, well-being, financial, and legal needs.
* 50% discount for staff and 25% for loved ones at Greene King Inns and hotels.
* Referral bonus of up to £1,500 for referring successful candidates.
* Access to Wagestream to get paid before payday when needed.
* Retail discounts up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.
#J-18808-Ljbffr