Senior Administrator - Membership
3 days ago Be among the first 25 applicants
IAPS have an exciting opportunity available for a highly organised administrator to join our team as a Membership Officer on a full-time, permanent basis. Working in a busy and varied position, you will play a key role in delivering high quality support to both our members and colleagues at IAPS.
The Membership Officer is the first point of contact for prospective, new and existing members. They assist the Association in growing its membership whilst supporting members to ensure they are getting the most out of us. They will lead on the reporting of inspection statuses and ensure that members’ data in our systems is accurate and useful.
You may be currently working in an administrative role and suspect that your people and organisational skills could be put to better use in a more rewarding role where you can take pride in supporting our members and being in a people orientated role. You are likely someone who enjoys working hard, helping others and drawing satisfaction from doing things well.
About IAPS
IAPS is the Association for world-class prep and junior Headteachers. It works to support its members in their efforts to lead excellent schools and deliver the highest standards of education and care to their pupils.
We offer a professional working environment with a positive ‘team’ ethos and atmosphere, as well as an attractive pension scheme and annual leave entitlement. We are open to discussing flexible working arrangements with the successful candidate.
Key Responsibilities
·Be the primary point of contact for existing members with queries relating to their membership and direct them, where appropriate, to colleagues within IAPS.
·Oversee the administration of the membership application process including monitoring the progress of applications, supporting applicants and identifying potential new members.
·Work in conjunction with our Webmaster to maintain our Customer Relationship Management database and ensure the data contained in it is accurate to support colleagues with the use of this data.
·Logging inspection reports as they arrive, following up with schools on recent inspections and providing regular reports on inspection statuses to colleagues.
·Assist the Chair of the Membership Committee in the preparation and distribution of papers.
·Assist the senior team in developing the Association’s strategic aim to grow the membership and ensure our service is of the highest standard.
·Communicate effectively with internal and external stakeholders to ensure success.
· Undertake such other duties as are compatible with the nature of the post.
Knowledge, Skills and Experience Required:
·Experience of the educationsector is desirable, but not essential.
·A ‘service mindset’ prompting the constant question ‘How can I better serve our members, my team and the organisation?’ and leading to exemplary effort and reflective personal development.
·The ability to work without direction and using own initiative to problem-solve.
·Excellent organisational skills and attention to detail, with a commitment to excellence.
·Excellent time management with a clarity of thinking that allows a focus on the most important task, insight, or action.
·Strong written and verbal communication skills, with the ability to understand and explain complex ideas.
·Ability to manage competing priorities to demanding timescales.
·Ability to learn new skills quickly.
·Proficiency with the Microsoft Office suite.
·Experience with, or willingness to learn, Customer Relationship Management software.
If you feel you have the skills and experience to be our Membership Officer, please do consider an application.
IAPS is committed to promoting equality of opportunity and wishes to encourage applications from individuals from a diversity of backgrounds. IAPS will ensure that all applicants receive equal consideration irrespective of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
No agencies please.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Education Management
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