The Team Revenue and Margin Assurance saves money for TalkTalk by identifying issues that are causing revenue or cost leakage. We work with the business to ensure risks are effectively managed, and when we find issues we drive the business to resolve them. Your role will be to implement the strategy for Revenue and Margin Assurance across the business area, acting as the trusted business partner for senior stakeholders at TalkTalk. You will build strong relationships and be the “go to” person for Revenue and Margin Assurance interfacing between the business and the Controls Development team, to drive a stepped change in risk management and process and control improvement at TalkTalk. Role Expectations Implement and maintain RMA policies, processes and controls that safeguard the organisation's financial position. Develop a full understanding of processes and controls that drive revenue and cost at TalkTalk Engage and influence business stakeholders to educate, identify & interpret risks / needs and drive the RMA agenda with clear accountabilities and balancing business support with challenge Review and implement end to end control frameworks with dashboard representation of control performance Support cross functional risk assessment activities and process & control design within the business Interpret data / information from controls and KPIs to identify areas of risk and issue, working with the business to put corrective processes and actions in place Ensure risks from business change (i.e. pricing, product & system projects) are effectively managed, to reduce issues by “designing out” failure Undertake activities that detect, investigate, manage and monitor risks that contribute to the achievement of financial targets Submit and maintain records that support the recovery of revenues and costs with third parties Provide information to respond to, defend and drive regulatory reviews Must Have - Risk management - Clear communication and presentation skills - Advanced Excel, PowerPoint & Word - Process improvement / understanding Nice to Have - Revenue Assurance within the telecoms sector - Financial / Commercial experience - Project management skills / experience - Analytical, critical thinker and problem solving Be Yourself. Make an Impact. Join Us. As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself. We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work. What We Offer Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection Collaborative office spaces designed for creative thinking and innovation Free on-site parking at our offices Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!) Private healthcare for all employees Competitive pension scheme and performance-related bonus opportunities Free broadband for all employees Life event gifts – celebrating milestones like marriages and births Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations Salary sacrifice scheme – save on dental, gym, and more Big retail and leisure discounts 3 paid volunteering days a year – because making a difference matters to us too