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Operations supervisor

Hinckley
DP World
Operations supervisor
Posted: 14 September
Offer description

DP World Hinckley, England, United Kingdom

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Overview

DP World are currently recruiting for an Operations Supervisor to join our fast paced site based in Hinckley. In this role you will oversee business operations, delegating tasks to team members and resolving problems that occur on their shift. This position will operate across a WEEKLY rotating shift pattern of the following: Week 1: 8am - 4.30pm; Week 2: 12pm - 8.30pm; Week 3: 3:45pm- 00:15am. Plus a requirement to work one Sunday a month (8am - 4.30pm).


Responsibilities

* Responsible for all on shift Health, Safety, Environmental issues arising including: full safety incident investigation and corrective action implementation; ensuring all employees understand the need for safe working; ensure the adherence of site H&S procedures.
* Identify and implement corrective actions for issues affecting the achievement of departmental KPIs and specify process improvements to enhance operational performance.
* Represent the department at internal and external customer meetings; communicate departmental shift issues and performance at team briefs; attend team board reviews and board walks.
* Manage manpower resources effectively to support customer delivery requirements and apply Lean Manufacturing principles, including CI activity; drive Absence Control Procedures to ensure maximum attendance; address personnel issues on shift in line with Company Policy.
* Develop and maintain accurate Standard Work documentation; audit employees against the standard to drive process consistency; coach employees and Team Leaders to maintain standards and promote a zero-tolerance attitude to process deviation.
* Identify departmental training needs using the Training matrix and Gap Analysis; capture all training with sign-off documentation.
* Drive Departmental Quality objectives; carry out PPS activity and Root Cause Analysis for any Premium Freight, scrap costs or stock losses.
* Assist production in engineering changes, production trials, model change and pilot builds.
* Support the development of concepts for formal customer proposals including process flow diagrams, KPIs and facility layouts in complex cases with support from the Solutions team.
* Collaborate with the Senior Management Team to set and drive organisational vision, Operations strategy, and hiring levels.
* Support translational strategy, cascade actionable steps through the business for growth, implement organisation-wide goal setting, performance management, and operations planning.
* Supervise company operations and employee productivity, building an inclusive culture that enables teams to thrive and achieve organisational goals.
* Ensure effective onboarding, professional development, and retention.


Your Key Skills

* Two or more years of experience in supervisory roles within a fast paced logistics operation.
* Excellent leadership skills, with steadfast resolve and personal integrity.
* Understanding of business planning.
* Solid grasp of data analysis and performance metrics.
* Ability to diagnose problems quickly and foresee potential issues.


Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises syncreon, Imperial and P&O.

We’re reshaping the future by investing in innovation, from intelligent delivery systems to automated warehouse stacking, at the cutting edge of disruptive technology.

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