Job Description
Professional Indemnity Claims Handler
12-month fixed term contract
Salary - £42,000 plus bonus
London/ hybrid
An established London broker are seeking an experienced Professional Indemnity (PI) Claims Handler to join their team on a 12-month fixed-term contract (maternity cover). There’s strong potential for permanent opportunities as the team expands.
Role Overview
* Manage a varied caseload of PI claims from FNOL
* Act as the main client contact, liaising with insurers and managing expectations
* Handle a mix of lower value and complex claims across professions such as solicitors, dentists, architects, and other professional services
Candidate Requirements
* UK based claims experience (in PI or Liability Claims)
* Confident client relationship management and strong communication skills
* Organised, autonomous, and able to manage varied caseloads
* Systems experience (Acturis, ECF, CRM) beneficial but not essential
* 3 to 4 years’ claims handling experience preferred
Benefits
* £42,000 + discretionary bonus
* 26 days holiday + bank holidays
* Career progression in a large insurance group
* Support for CII/ACII qualifications
* Pension scheme, wellbeing services, paid volunteering, and recognition programmes