Title: Landlords Certificate Lead
Do you have the following skills, experience and drive to succeed in this role Find out below.
Contract Type: Permanent, Full Time, 35 hours per week
Salary: £37,451 per annum to £41,045 per annum (London weighted salary), £33,688 per annum to £37,093 per annum (Regional salary), dependant on experience
Grade: 7
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 9th June 2026 at 11pm
Interview Dates: 17th and 18th June 2026 via Teams
Please click here for the role profile - Role Profile - Landlords Certificate Lead.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Join our Building Safety Team at L&Q:
This is a great opportunity to join our growing Building Safety team during an exciting period of change. As our Landlord Certificate Lead, youll play a key role in a fast-paced, data-driven environmenthelping us meet new Building Safety Act requirements while delivering excellent service to our residents, as part of the Building Safety team you will report into the Building & Fire Safety Engagement Manager.
If this sounds like you, we would love for you to apply!
Your impact in the role:
As our Landlord Certificate Lead, youll take ownership of delivering accurate, compliant Landlords Certificates, ensuring certificates are completed, maintained, stored and issued in full compliance with the Building Safety Act and internal policy. You will work closely with the Homeownership team, youll build strong relationships and provide expert support on Building Safety Act enquiries. Providing expert advice and coordination on sales, remortgages and other leaseholder transactions impacted by the Landlords Certificate requirements. Playing a key role in improving our data, processes, and overall service delivery. You will make a real, positive impact for leaseholders affected by cladding and mortgage restrictions.
What you'll bring:
Essential:
Good understanding of building safety legislation, leasehold and their regulatory environments
Excellent organisational skills with ability to prioritise own workload with attention to detail
Strong analytical and organisational skills, with the ability to manage complex information, maintain accurate records and meet statutory timescales
Comfortable engaging with internal & external stakeholders at all levels to influence decisions
Ability to work methodically and independently, exercising sound judgement and attention to detail in a compliance-critical environment
Desirable:
Effective written and verbal communication, with the ability to produce clear and accurate reports/data
Ability to develop, document and improve policies, procedures and guidance, translating legislation and regulation into clear operational practice
Experience using bespoke housing software (D365)
If you require any reasonable adjustments at any stage during this process, including application stage, please email L&Q
About L&Q:
Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties home, and were proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger and theyre at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. Were proud to be recognised for creating an inclusive workplace. Were a Disability Confident Leader (Level 3) and weve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. Its all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here. xsngvjr
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.
Click here to find out more about L&Q and why you should join us!