We're Hiring: Client Relations Administrator Location: Heaton Mersey Full-Time, Permanent | Competitive Salary Benefits Are you ready to join a dynamic Client Relationship Team where your attention to detail and organisational skills will make a real difference? Mattioli Woods is looking for a motivated Client Relations Administrator to help ensure smooth, accurate, and timely processing of client transactions and support our advisers and clients with excellence. What We’re Looking For: Experience: Minimum 1 year’s experience working within an IFA practice or provider environment Understanding of pension and investment products Experience with IO systems desirable Skills: Excellent interpersonal and communication skills High level of accuracy and attention to detail Self-motivated with a proactive approach Strong organisational skills with the ability to multitask effectively Professional telephone manner What You’ll Be Doing: ✅ Managing your workload using a personal diary system to meet deadlines. ✅ Handling client and consultant queries via phone and email. ✅ Managing new business post and maintaining client records on back-office systems. ✅ Supporting internal compliance procedures and third-party provider requirements. ✅ Covering receptionist duties such as post handling, answering phones, greeting clients, and liaising with suppliers. ✅ Processing Transfers, Top Ups, Withdrawals, Income, Contributions, Fund Switches, Bed & ISA, and Protection transactions accurately and efficiently. Why Join Us? Mattioli Woods is a trusted name in wealth management, delivering personalised strategies and excellent client service. Join our Client Relationship Team and be part of a supportive and professional environment where your contribution is valued. Enjoy hybrid working after probation, flexible hours, and a generous benefits package including extra holidays, pension, and access to Benefit Hub discounts. ✨ Apply Now and take the next step in your career with Mattioli Woods!