We are currently working with a leading UK specialist cleaning and waste facilities business, to recruit an Internal Account Manager based out of the office in Manchester The Role: * Manage existing client relationships within the assigned portfolio by making and taking client communications, either by phone or email, to facilitate service queries and resolve via liaising with Operations. Maximise growth potential and reduce revenue losses in the assigned customer base in line with company expectations * Attend internal meetings and training fully prepared with relevant current data on market opportunities, promoting a positive and professional attitude in the office and on calls to ensure the high standards required by customer service * Works closely with all members of our sales teams both internally and externally including Leadership Teams, Operations, Finance, SHEQ, Help Desk and other team members to enhance the service offering available to their portfolio of customers * Use Jobwatch to effectively report activity, update our data and key information and communicate both internally and externally in a professional manner. * Take ownership of customer portals and manage the data and trends reported and coordinate with internal teams for resolution when required. * Attend internal and scheduled external meetings fully prepared with relevant current data on market opportunities, promoting a positive and professi...