The Health Records Clerk provides essential clerical and administrative support to the Health Records function, contributing to the effective delivery of patient care by ensuring that patient information is accurately processed, scanned, and made available to clinical teams when required.
Responsibilities
* The post holder will carry out a range of routine but important tasks, including the preparation, scanning, indexing, filing, tracking, and storage of patient health records in both paper and electronic formats.
* A significant part of the role involves scanning clinical documentation onto the electronic patient record system, ensuring documents are complete, correctly labelled, and of an acceptable quality in line with local procedures.
* The post holder will be required to handle confidential and sensitive information and must adhere to data protection legislation, confidentiality requirements, and organisational standards at all times.
* Prepare patient health records for scanning in accordance with local procedures, including sorting, removing staples, and checking documentation is complete.
* Scan, index, and upload patient documentation to the electronic patient record system accurately and in a timely manner.
* Carry out basic quality checks on scanned documents to ensure clarity, correct patient details, and accurate document type allocation.
* File, retrieve, track, and store paper health records using electronic tracking systems.
* Respond to routine requests for patient records from wards, clinics, and departments, escalating issues as required.
* Assist with the archiving, retention, and disposal of records in line with retention schedules and Trust policies.
* Maintain confidentiality and security of patient information at all times, adhering to Data Protection legislation.
* Follow clear instructions and standard operating procedures.
* Use basic IT systems and office equipment, including scanners, computers, and tracking systems.
* Highlight missing, misfiled, or damaged records to the appropriate supervisor.
* Maintain a tidy and safe working environment in line with health and safety requirements.
Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford.
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