Location : Chester - Hybrid Salary : £26,000-£30-000 An opportunity to join an expanding and progressive company in a fast-paced and varied environment. Benefits include free parking, pension scheme, performance reviews, discretionary bonus. Working on a hybrid bases, your office days will be within a modern, open-plan office with a collaborative and supportive working environment. This is a hybrid role, requiring a minimum of 1–2 days per week at our Head Office in Chester. The remaining time will be a mix of remote work and field support for Business Development Managers, which involves occasional travel (approximately six days per month). As the first point of contact for potential clients, this position plays a key role in ensuring all enquiries are handled promptly, efficiently, and in accordance with company processes and service level agreements. The position involves excellent communication skills, both verbal and written and general administration duties as well as on occasion, being involved in face-to-face interviews with potential clients. It is a fast-paced, high-demand position, ideal for someone who thrives under pressure, can meet tight deadlines, and is confident representing the company at regional open days and events. Effective planning and prioritisation of recruitment and training activities for Business Development Managers is a key part of the role. Beyond recruitment, the successful candidate will be responsible for coordinating training courses across designated regions. Key Responsibilities • Handle enquiries by telephone from potential clients. • Take steps to support and ensure the initial process is proactive and effective. • Telephone screen and hold face to face interviews for potential clients. • Filter and direct enquiries to the BDM as appropriate • Process application forms and credit checks. • Ensure all administration is dealt with according to company procedures. • Plan and liaise with external third-party advertising companies. • Manage the process of ordering specific advertisement. • Write up details and promotions via the website. • Follow the appropriate guidelines under the Code of Practice. • Manage and communicate with potential applicants. • Plan and deliver e-shots through digital platforms including MailChimp. • Driving proactive Regional events for the Field Ops Teams being present on the day as required. • Maintain up to date records for the Head of Recruitment on all aspects of the recruitment process and vacancy status. • Be involved with industry recruitment initiatives and company initiatives as requested. • Drive and promote training workshops and ensure all courses run profitably and in line with budget. • Supporting BDMs with promoting training across their regions through a variety of tools such as e-shots, written communication, telephone calls and text reminders. • Coordinate all training workshops from start to finish. Skills and Experience The successful applicant must possess the following attributes: • An excellent telephone manner with good communication skills. • Ability to influence and engage along with building strong relationships with potential clients and Field Operations teams. • IT skills (Including all Microsoft packages such as Word and Excel). • Organised approach to working by demonstrating versatility and flexibility. The ability to work on your own initiative as well as part of a team is a must! • Good attention to detail is essential. • Be able to work at pace in a forever changing environment. • Full UK Driving License