* You support the Area Sales Manager / Regional Sales Manager by analysing designated service markets and deriving project requirements in line with defined guidelines
* You advise assigned customers on technical inquiries across the current product range and coordinate technical requirements for planned projects (e.g., design, application, maintenance, replacement) together with internal stakeholders
* You translate customer specifications into offers and orders, including early clarification of technical feasibility and commercial viability for customer‑specific designs using the internal clarification process
* You ensure consistency between customer requirements and product specifications using a four‑eyes principle
* You create, review and send offers and order confirmations and you support orders during processing, including production‑relevant amendments and correct order data entry in SAP/ERP and CRM
* You provide technical follow‑up for assigned OEM customers, coordinate complaint handling end‑to‑end with the relevant functions, and contribute to internal projects, trainings and process/system optimisation initiatives
What you bring to the table:
* You have a technical education in electrical, mechanical or power engineering with solid commercial understanding, ideally with a Bachelor’s degree or state-certified technician qualification
* You bring professional experience in technical internal sales and you feel confident in business administration and commercial topics
* You work confidently with MS Office and SAP or a comparable ERP system, ideally complemented by CRM experience
* You communicate fluently in English (B2), additional languages are an advantage
* You have strong process and system understanding and you act with a clear customer and sales orientation in a professional, solution‑focused way
* You are flexible and can quickly adapt to new digital tools and processes and to changing customer requirements and stakeholder constellations, and you are willing to travel occasionally
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