Join to apply for the Quality & Compliance Manager role at NaughtOne
Join to apply for the Quality & Compliance Manager role at NaughtOne
Why join us?
Because NaughtOne don’t make furniture for your home, you probably don’t know us. But LinkedIn, Google and Adobe do – because they all have our designs in their workplaces.
Why join us?
Because NaughtOne don’t make furniture for your home, you probably don’t know us. But LinkedIn, Google and Adobe do – because they all have our designs in their workplaces.
The NaughtOne team are just as unique as the furniture we create and if you come to work with us, you’ll be joining a global business with a Yorkshire spirit. We have colleagues all over the world because the world is our customer, but our personality reflects our home: down-to-earth, friendly and honest.
We’ve received numerous accolades, including The Queens Award for Enterprise for International Trade, and that makes us proud. We’ve always cared deeply about sustainability and we’re always looking for ways to do more and have a stronger impact. We don’t do it because it’s good for business – we do it because it’s the right thing.
If any of that makes you curious, good – because curious people thrive at NaughtOne. Perhaps you’ll be thriving at NaughtOne soon.
Quality & Compliance Manager
Purpose
The Quality and Compliance Manager is responsible for overseeing and continuously improving NaughtOne’s quality management systems (QMS), environmental management systems (EMS), supplier quality, and regulatory compliance programs globally. This role supports manufacturing, new product development, and supply chain operations to ensure the highest standards of quality, sustainability, and compliance with international standards and evolving regulations.
Key Responsibilities
Quality Management & Systems
* Develop, implement, and maintain QMS in alignment with ISO 9001 standards and other relevant quality and environmental management frameworks.
* Create and manage company-wide documentation, SOPs, process maps, and quality-related templates.
* Lead root cause analysis and implement robust corrective and preventive actions (CAPA).
* Establish methodologies and reporting mechanisms for the cost of poor quality.
* Drive the Non-Conformance Report (NCR) process globally, including chairing weekly review meetings and using data analytics to identify trends and improvement opportunities.
* Create visual dashboards and reports to raise awareness and track key quality metrics across the business.
Supplier Quality & Compliance
* Manage global supplier approval processes, audits, and performance monitoring.
* Drive quality and compliance improvements across the supply chain for both components and finished goods.
* Oversee compliance requirements for new supplier onboarding and ongoing evaluations.
Product & Process Improvement
* Collaborate with cross-functional teams to support New Product Introduction (NPI) and ensure seamless quality integration.
* Act as the voice of the customer, holding final decision-making authority on quality-related matters.
* Support and promote a culture of Continuous Improvement (CI) throughout the organization.
Regulatory & Environmental Compliance
* Ensure compliance with ISO 14001 EMS and manage external audits (including FISP).
* Oversee certifications and compliance programs, including:
o Structural testing - BS EN, BIFMA and GB
o FSC (Forest Stewardship Council)
o EUDR (EU Deforestation Regulation)
o SCS Indoor Advantage Gold
o Extended Producer Responsibility (EPR)
o Flammability regulations
o Future regulatory frameworks as they emerge
Monitoring & Reporting
* Maintain and manage compliance registers and related documentation.
* Conduct internal audits and coordinate external audits to verify adherence to quality and environmental standards.
* Provide regular updates to senior management on quality and compliance KPIs, risks, and opportunities for improvement.
Stakeholder Collaboration
* Work closely with internal departments including Operations, Design, Sustainability, and Sales to ensure cross-functional alignment on quality and compliance goals.
* Serve as a subject matter expert on evolving regulatory requirements and industry best practices.
Core Competencies
* At least 5 years of experience in a similar Quality, Compliance, or Regulatory role in a manufacturing environment.
* Strong knowledge of ISO 9001 and ISO 14001 standards.
* Experience with supplier management, audit procedures, and New Product Introduction processes.
* Familiarity with sustainability and environmental compliance standards such as FSC, SCS, EPR, and EUDR.
* Skilled in root cause analysis, problem-solving methodologies, and continuous improvement tools (e.g., 8D, FMEA, Lean, Six Sigma).
* Excellent communication, leadership, and stakeholder management skills.
* A structured and methodical work style
* Pro-active & self- motivated with an ability to work using own initiative
* Excellent computer skills including proficiency in MS office programs.
Dimension of Role
The role is split across our production site in Elland, West Yorkshire and Head Office in Harrogate. A full driving licence is required for the role as it requires travel in the UK to supplier sites as well as international travel, primarily to the USA.
Who We Hire?
At NaughtOne we believe in keeping things simple. So simply put, we hire qualified applicants representing a wide range of backgrounds and abilities – we are committed to equal opportunity employment. We honour and celebrate people's individuality, diversity and authenticity. In this inclusive environment, we thrive together, creating endless opportunities for us all to shine. Here, you can bring your whole self to work.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Quality Assurance
* Industries
Furniture and Home Furnishings Manufacturing
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