1. Immediately Available
2. Previous Customer Service experience
About Our Client
The employer is a medium-sized organisation operating within the retail sector in Worthing. They are well-regarded for their focus on delivering excellent customer support and maintaining a professional approach across all services.
Job Description
As a Customer Service Advisor your responsibilities will include:
3. Respond promptly to customer inquiries via phone, email, or in person.
4. Provide accurate information about services and queries.
5. Handle complaints and resolve issues in a professional manner.
6. Maintain customer records and update relevant systems with accurate details.
7. Collaborate with internal teams to ensure seamless customer experiences.
8. Assist in scheduling appointments.
9. Support administrative tasks related to customer service operations.
10. Continuously strive to improve service quality and exceed client expectations.
The Successful Applicant
A successful Customer Service Advisor should have:
11. Previous experience in a customer-facing role.
12. Strong verbal and written communication skills.
13. Proficiency in using computer systems and customer management tools.
What's on Offer
14. Hourly pay of approximately £12 - £14 per hour
15. Temporary position offering a chance to gain experience.