Sales Operations Manager
Location: Neath
Salary: Up to £60,000 + bonus
Yolk Recruitment is working with an exciting client who is looking for a Sales Operations Manager to join their team. This is a fantastic opportunity to help build, maintain, and optimise the commercial engine of a growing business.
About the Role
Our client is seeking a candidate who can translate business development strategy into a functional infrastructure-covering CRM, data management, and reporting-so that the senior team has the tools and insights to execute effectively.
Key Responsibilities
Infrastructure Ownership: Implement and manage the CRM and sales tech stack, ensuring a single source of truth.
Data Integrity & Reporting: Maintain pipeline accuracy and produce weekly/monthly dashboards on lead velocity, conversion rates, and bid statuses for the senior leadership team.
Bid Coordination & Support: Act as project manager for RFPs, collating technical specs from engineering and financial data from senior leadership to ensure timely, high-quality submissions.
Collateral Management: Maintain the "Sales Library," keeping all brochures, case studies, and presentation decks up to date and easily accessible.
Process Discipline: Ensure all leads are captured and categorised correctly, following up with senior staff to minimise administrative gaps.
Market Research Execution: Conduct market mapping groundwork, identifying key contacts within procurement portals and Tier 1 defence contractors.Skills and Attributes
Soft Skills
Exceptional attention to detail and process follow-through.
Persistence to gather necessary data from senior leaders.
Adaptable, able to switch between data entry and higher-level marketing tasks.
Service-oriented mindset, supporting Engineering and Senior BD teams as internal customers.Hard Skills
Advanced CRM administration (HubSpot, Salesforce, or similar), including workflows and custom views.
Project management proficiency with tools such as (url removed), Trello, or Excel.
Analytical literacy to transform raw data into clear visual insights.
Strong copywriting and formatting skills for bid documents and presentations. Benefits
Basic salary up to £60k
Bonus
25 days annual leave plus bank holidays
Auto enrolment pension