Field Service Engineer – Robotics & Lab Automation Location: UK-based | Type: Permanent | Salary: Competitive Travel Benefits Are you a hands-on engineer with a passion for robotics, automation, and solving real-world technical problems? We’re hiring a Field Service Engineer to support advanced lab automation systems across the UK and Europe. This role suits someone who thrives in customer-facing environments, enjoys travel, and has a knack for diagnosing and fixing complex electromechanical systems. Key Responsibilities Install, calibrate, and maintain robotic and automated lab equipment at customer sites Troubleshoot mechanical, electrical, and software-related issues Deliver technical support and training to end users Collaborate with software engineers and internal teams to deploy updates and upgrades Document service visits, manage spare parts inventory, and contribute to technical knowledge base Build strong relationships with clients through proactive communication and support Mentor junior engineers and contribute to service excellence initiatives What We’re Looking For HNC, apprenticeship, or degree in mechanical, electrical, or electromechanical engineering 2 years’ experience in field service, technical support, or lab automation (5 years for senior level) Strong problem-solving skills and ability to work independently Excellent communication skills — both technical and customer-facing Willingness to travel (up to 80% for senior roles), including occasional international trips Valid UK driver’s license Desirable experience includes: Robotics, lab instrumentation, or industrial automation HVAC, firmware, or communication protocols (TCP/IP, RS232) Why Apply? Work with cutting-edge technology in life sciences and automation Join a team that values technical excellence, customer success, and continuous learning Competitive salary, travel perks, and career development opportunities (url removed)