Join to apply for the Claims Adjuster role at Gallagher Bassett
Introduction: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
Overview
We are seeking a skilled and knowledgeable Claims Handler to join our team. The successful candidate will be responsible for managing a variety of claims for different clients, ensuring efficient and effective handling of each case.
How You\'ll Make An Impact
* Manage and process claims ensuring timely and accurate resolution.
* Conduct thorough investigations into claims, gathering necessary documentation and evidence to support defence strategies.
* Liaise with clients, claimants, solicitors, and other stakeholders to facilitate the claims process and negotiate settlements where appropriate.
* Ensure compliance with MOJ guidelines and all legal requirements throughout the claims handling process.
* Analyse and interpret policy coverage, liability, and damages to determine appropriate action on claims.
* Prepare detailed reports and documentation for each claim, maintaining accurate records and files.
* Collaborate with internal teams and external partners to develop effective defence strategies.
* Update brokers and insureds regularly on the status and progress of claims, ensuring clear and transparent communication.
* Stay updated on industry trends, legal developments, and changes in regulations affecting liability claims.
* Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
About You
* Proven experience in handling claims, preferably within an insurance or legal environment.
* Strong understanding of MOJ guidelines and legal aspects related to liability claims.
* Excellent analytical and problem-solving skills, with the ability to assess complex situations and make informed decisions.
* Effective communication and negotiation skills, with the ability to build rapport with clients, brokers, and stakeholders.
* Detail-oriented with strong organisational skills to manage multiple claims simultaneously.
* Proficiency in using claims management software and Microsoft Office Suite.
* Ability to work independently and as part of a team in a fast-paced environment.
* Relevant qualifications in insurance, law, or a related field are preferred.
* Previous experience in a similar role is essential.
Compensation And Benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. The minimum core benefits you’ll get, depending on your job level, may improve:
* Minimum of 25 days holiday, plus bank holidays, with the option to buy extra days
* Defined contribution pension scheme with Gallagher contribution
* Life insurance, 4x basic annual salary (option to top up to 10x)
* Income protection (up to 50% of annual income, with options to top up)
* Health cash plan or private medical insurance
Additional benefits include: three fully paid volunteering days per year, Employee Stock Purchase plan, Share incentive plan, critical illness cover, discounted gym membership, season ticket loan, voucher portal, emergency back-up family care, and more.
Inclusion And Diversity
Inclusion and diversity (I&D) is a core part of our business. Gallagher embraces diverse identities, experiences and talents to better serve clients and communities. We are Disability Confident Committed and strive to recruit in an inclusive and accessible manner. Reasonable adjustments are available in the recruitment process; please contact us if you require them.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to equality and opportunity for all and prohibit discrimination on the basis of protected characteristics under applicable laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Finance and Sales
* Industries
* Insurance
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