Job Title: Logistics Coordinator
Location: Redditch
Salary: Competitive, depending on experience
Hours: The hours of work are Monday – Sunday, 4 on 4 off basis weekend working included. Both DAYS and NIGHTS are available - either 7am-7pm or 7pm-7am shift.
The candidate must be able to demonstrate a full understanding of the transport forwarding industry, be able to communicate effectively, be highly organised and remain focused under pressure. They must take control of the management, planning and tracking of movement of goods from A to B using methods of freight such as Hand carry, Airfreight and Road travel to achieve the result for the customer.
Main Duties include:
* Managing customer enquiries/orders by phone and email and loading them onto the system
* Booking and tracking shipments
* Quoting shipments for EU and UK transport
* Customer service admin
* Offering multiple solutions
* Dealing with line stoppage situations
* Offering airfreight solutions
* Sourcing and communicating with suppliers required for transport
* Responding to customer enquiries, providing quotations and keeping them updated as to the progress of jobs
* Closing out job files by obtaining POD and any other required information (Purchase orders, SPTR references etc) and scanning documents onto the system
* Reviewing routes and suppliers to ensure transport is planned cost effectively and to maximise profitability
* Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
* Ensuring jobs are completed on the system and checked prior to invoicing
Experience/skills required for the role:
* Sound knowledge of the Transport and Freight forwarding industry
* Account management and development
* Good communication skills
* KPI management
If you are interested in our Logistics Coordinator role, then please apply now or call the HR Employment Team on (phone number removed)