Customer Service | Burnley | Manufacturing Sector | Immediate Start | 3-month temp to perm | from £13 per hour Your new company You will be working for an East Lancashire sector-leading manufacturing company. This is a top-tier manufacturer of high-quality industrial components. Priding themselves on innovation, efficiency, and sustainability. Their team is dedicated to delivering exceptional products and services to clients worldwide. Your new role Your new role as a Customer Service officer with complaints/objections handling will entail you working through a backlog of previous and current complaints in addition to dealing with general customer enquiries. The complaints may be easily resolved – a case of simply closing the live case on the report. It could require you to spend a little bit more time resolving the said problem, passing the customer onto relevant teams. What you'll need to succeed To succeed, you will be required to have excellent customer service and problem-solving skills.Previous complaints handling is desired.You will be a self-motivated individual who can manage their own workload in a time-efficient manner to meet tight deadlines. What you'll get in return In return, you will be working on a temporary basis for a well-established not-for-profit organisation. This is a 3-month temporary contract with scope for extension or to be made permanent, depending on your performance. This is predominantly an office-based role with the potential to be made into a hybrid working role once training is completed. The office is based in Blackburn. There is free on-site parking for when you are working in the office. You will be paid between £13.02 - £14.06 per hour inclusive of holiday pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4678376