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Retail Advisor, 30hrs, Cookstown, Cookstown
Client: Virgin Media O2
Location: Cookstown, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 32b95a1d4b8e
Job Views: 17
Posted: 17.06.2025
Expiry Date: 01.08.2025
Job Description:
The secret to our success? It’s our Retail Advisors. Join one of our O2 stores and you’ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience – and supporting each other to learn new skills and develop your career.
Whether this is your first Retail Advisor role – or you’re looking to take the next step in your career, if you’re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
You’ll be working 30 hours per week, and we’ll need you to be fully flexible on shift patterns so that our store managers can ensure our customers receive the support they need.
You’ll start the role with our fantastic induction programme, where we’ll introduce you to our LEAP framework – the training that helps our customers share their positive experiences.
Who we are
The UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK's biggest companies. We have diverse, high-performing teams packed with talent. Together, we offer the UK more choice and better value, driven by our customer-centric values and ambitions. We are Virgin Media O2, and we look forward to seeing what you can do.
Virgin Media O2 is an equal opportunities employer committed to removing bias and barriers, fostering equity and inclusion throughout our policies and relationships. We encourage you to be authentic throughout your application journey.
The must-haves
* Ability to remember customers by name through relationship building
* Friendly, approachable personality with strong communication and listening skills
* Team player who hits targets and keeps the store looking great
The preferred experience
* Experience in Retail/Customer Service
* Understanding of VMO2’s products and services
* Willingness to work additional hours
* Adaptability to business needs
What’s in it for you
Alongside benefits, we offer support, rewards, and tools to help you focus on what matters:
* £11.81 per hour
* Accreditation programme with potential earnings over £12/hour
* 23 days holiday plus an extra day for your birthday
* Comprehensive induction programme
* Learning and Development support
* Flexible benefits
* O2 Refresh Staff Deals
* Discounted Virgin Media bundles
* Friends & Family deals across O2 and Virgin Media
* Option to buy or sell up to 5 days holiday
* Exclusive discounts via My Extras
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