Robert Half Technology are assisting UK's market leading legal organisation to recruit a Xero Consultant on a 3-6 month contract basis - Hybrid working - London based
Role
1. The Xero Consultant will lead clients through the full implementation and migration to Xero, ensuring a smooth and structured onboarding experience
2. Provide ongoing guidance to clients on Xero best practices, workflows, and effective use of the platform
3. Design and deliver Xero training for internal teams (Customer Success, Onboarding, Operations)
4. Act as the escalation point for complex Xero-related queries from Customer Success and Support teams
5. Troubleshoot and resolve advanced issues related to Xero usage, integrations, and workflows
6. Identify recurring issues and proactively improve processes, training, and documentation
7. Create scalable resources (guides, videos, FAQs) to reduce repetitive queries
8. Collaborate with Customer Success and Operations to improve overall client experience and efficiency
Profile
9. The Xero Consultant will have previously lead implementations, migrations, and client training
10. Xero certification or equivalent deep practical experience is essential
11. Strong track record of implementing and migrating Xero for small business clients
12. Experience supporting clients through Xero setup and migration from scratch
13. Ability to troubleshoot and resolve complex Xero-related issues
14. Experience designing and delivering Xero training for internal or client-facing teams
15. Clear and structured communicator, able to explain complex topics simply
16. Proactive mindset: able to identify recurring problems and implement scalable solutions
Company
17. UK's market leading legal organisation with offices in London
18. Hybrid working
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.