Bar Supervisor – The Piano Works
What's in It for You?
* Your dedication to the customer experience will be rewarded with a generous service charge.
* An amazing 50% discount on food and drink across all our awesome venues.
* Deals and discounts with a wide range of businesses through our discount portal.
* Early access to your pay through Wagestream.
* £10,000 life assurance to support your loved ones if the worst happens.
* Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
* Training and development opportunities. We're invested in your success during your time with us!
* Fun and vibrant working environment with a fantastic team.
This is a FULL TIME vacancy, with shifts based over 4-5, and a wage starting at £13.50 per hour!
About Us:
The Piano Works are looking for full and part time fun loving, passionate and guest focused Bar Supervisor to join our team and family. We have two fantastic live music venues in London, one located just off Covent Garden and the other Farringdon which are both part restaurant, part bar, part concert and full-on party.
The Piano Works are non-stop, late night, live music venues where nightly 8 skilled musicians interact with the audience and play their song requests. Non-stop live music features from 11:30: to 16:00 for our raucous weekly Saturday brunches and from 1700 – 0100, five nights a week supported by a state of- the-art sound & lighting systems and DJ’s from 1am till late.
If you are passionate about hospitality, music, guest service and fun and have ideally a years’ experience as a waiter/waitress in a high-volume restaurant, bar, club, live music, experiential, competitive socialising, events and party environments, then we want to hear from you.
What We Need:
As a Bar Supervisor, you will play a crucial role in overseeing the daily operations of the Bar and ensuring the smooth functioning of the bar team. Your leadership, expertise, and organizational skills will be essential in maintaining high-quality standards, coordinating bar activities, and delivering exceptional dining experiences to our guests.
Responsibilities:
* Lead and supervise the Bar staff & bar back personnel.
* Conduct stock takes and orders.
* Provide guidance, training, and support to team members, fostering a positive and productive work environment.
* Prepare and serve a diverse range of cocktails, mocktails, and other beverages to our guests, following recipes and presentation guidelines.
* Engage with customers in a friendly and professional manner, providing excellent service and recommendations based on their preferences.
* Maintain a clean and organized bar area, ensuring all utensils, glassware, and ingredients are well-stocked and readily available.
* Ensure that all cocktails are prepared with consistency, quality, and attention to detail.
* Adhere to all safety and hygiene regulations, including responsible alcohol service guidelines.
* Collaborate with the barback and other team members to maintain a smooth and efficient operation.
* Upsell and promote featured cocktails, specials, and events to enhance the guest experience and increase revenue.
Skills and Experience:
* Proven experience as a Bar Supervisor or in a similar leadership role.
* Strong leadership and communication skills to manage and motivate Bar staff effectively.
* Ability to work well under pressure and handle multiple tasks simultaneously.
* Excellent organizational and time management skills.
* Resilient and adaptable to change in a fast-paced environment.
* Honest, hardworking and a team player.
* Confident, self-motivated, and driven professional.
* A multi-tasker who is fast and charismatic.
* Have experience with Cocktail bartending and free pouring is desired, but not essential.
* Not afraid to start a party!
About Nightcap:
Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!
Our Values:
* We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business. It's all about staying grounded in real experiences to drive our success.
* Proud AF -Taking pride in our work means striving for excellence and being dedicated to success. At Nightcap, we encourage our teams to bring their passion every day, delivering world-class service and creating unforgettable experiences for our guests.
* Become Your Best Self - At Nightcap, we thrive on personal development of each other. We encourage our teams to seek growth, improve their skills, and enjoy the journey. It's about becoming the best version of yourself while having fun along the way.
* Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success. At Nightcap, we focus on results and make sure we follow through on our promises.
* People Are Everything - At Nightcap, we know our people are our greatest asset. We focus on creating an inclusive environment where everyone feels heard, valued, and supported. Because at the end of the day, it's our people who make all the difference.
If you enjoy cooking up delicious food and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.
We look forward to having you join our team at The Piano Works!