Barker Ross Recruitment - Helpdesk Operator - Hatfield We're working with a leading accommodation services provider in Hatfield (AL10) to recruit a Helpdesk Operator / Administrative Assistant. This is an exciting opportunity for someone with strong organisational and communication skills who enjoys helping people and keeping things running smoothly. You'll be part of a friendly facilities management team, supporting the daily operation of student accommodation and ensuring a high standard of service for residents, clients, and contractors. 📍 Location: Hatfield (AL10) 💷 Hourly Rate: £12.21 per hour 🕒 Hours: Monday to Friday, 9:00am - 5:00pm (some shift rotation may apply) 🚀 Start Date: Immediate Key Responsibilities Act as the first point of contact for students, visitors, and contractors - providing support and resolving queries promptly. Log and monitor maintenance, cleaning, and service requests through the helpdesk system. Manage incoming calls and emails, ensuring a timely and professional response. Provide general administrative support to the Facilities Management team. Assist with post handling, student arrivals/departures, and summer conference support. About You You'll be successful in this role if you: Have previous experience in a customer service or administrative environment (ideally fast-paced). Communicate clearly and confidently - both in ...