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The Role: Head of New Business - Retail and Restaurants
We’re on the hunt for a Head of New Business to grow our selection of partners available on the platform.
What are you managing: This is an opportunity to advance our growth, and manage the end to end process of new business. You’ll be right at the heart of shaping the next chapter of growth for our new verticals portfolio
What you’ll be doing:
Owning the new business go to market strategy
Pitching, negotiating, and onboarding new partners onto the platform
Partnering with NV Product, Marketing, Ops and Tech to supercharge brand growth
Defining and executing launch plans for your portfolio of new partners, ensuring that Deliveroo is the preferred partner of choice and set up for success
Working cross-functionally to maximise the potential of your accounts
Owning the contract negotiation with your partners to agree on terms that unlock mutual value and managing internal stakeholders during the process for sign off
Creating an inclusive, multi-functional team culture that drives team engagement and high-performance
Supporting Deliveroo’s business leaders in setting the longer-term commercial strategy and partner value proposition for the relevant grocery segments
What we’re looking for
A true new business hunter - someone who understands the accounts to win and the ability to build strong long lasting relationships with integrity (we want real partnerships, not short term wins)
Commercially sharp with a knack for spotting and scaling growth
A problem solver - able to work with partners to resolve significant growth challenges
Trusted advisor who can manage senior stakeholders with ease
Strategic, curious and innovative – always hunting the next big win
Cross-functionally savvy: marketing, ops, tech, finance – you can do it all
A genuine team player who thrives in a fast-moving environment
The Candidate
This will require drive, ambition, and enthusiasm. Requiring a high level of commercial skills and a go-getter attitude, the successful candidate needs excellence in selling, negotiation, and resilience to manage the new business portfolio.
Requirements
Minimum of 7 years of experience in a commercial/sales role, business development or new business team
Experience in the Retail/FMCG industry is required
High levels of organisation and able to plate spin with autonomy
Strong/structured communication skills, with a clear aptitude for listening and responding to customer needs, adapting and engaging different audiences.
Experience in managing a complex partner or portfolio of partners, including high-value commercial negotiations
A team player who can get the best from a multi-functional team, with a win-win/can-do attitude
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.
We give people the opportunity to buy what they want, as they want it, when and where they want it.
Workplace & Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their
welfare. We offer a wide range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
A competitive and comprehensive compensation and benefits package
Compensation
* We aim to pay every employee competitively for the role they are performing in their respective location
* Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
* Up to 5% matched pension contributions
Equity
* Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Food
* Free Deliveroo Plus: free delivery and access to special offers
* Team lunches from the best local restaurants
Time away
* 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
* One day of paid leave per year to volunteer with a registered charity
Other benefits
* Funded single cover healthcare on our core plan, with the option to add family members at own cost
* On-site gym (HQ), discounted external gym membership
* Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
* Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
* Life assurance
Work Life
* Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
* Excellent kit to enable working from home and a parent-friendly working culture
* Access to free mortgage advice
* Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
* Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
* Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
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