Support Coordinator
Earn £14.06 per hour plus 34 days leave (rising to 39 days) and a health cash plan worth over £1,140. Permanent, part‑time (35 hours per week) working on a rota that includes some weekend work. Based in Bury St Edmund's, Ipswich Street. We can’t offer a Certificate of Sponsorship for this role.
Responsibilities
* Lead support planning and coordinate Support Workers to deliver person‑centred support.
* Balance support, safeguarding, admin, and meetings while guiding colleagues and managing caseloads.
* Support customers with daily tasks such as budgeting, cooking, and attending appointments.
* Work with multi‑agency teams to safeguard and empower customers.
* Help customers build independence and prepare for their move‑on into the community.
Qualifications & Experience
* Passion and experience in supporting others, ideally in a supported housing setting.
* Level 3 Diploma in Care or equivalent experience (or willing to work towards it).
* Experience assessing referrals and coordinating support.
* Ability to work independently, remain calm under pressure, and maintain a resilient approach.
Practical Information
* The service operates 24 hours a day; flexibility to meet customers’ needs is required. You will work a 3‑week rota that includes some weekend work.
* You need an Enhanced Disclosure and Barring Service check (paid by us).
Benefits
* 34 days leave, rising to 39 days (including bank holidays and a "me day").
* Health cash plan saving you (and your children) £1,140+ annually covering dental, opticians, prescriptions, and more.
* Matching pension contribution up to 7% and life insurance of 3x basic salary.
* Instant pay access with Stream.
* 800+ discounts on shops, holidays, days out, tech and more.
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