Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
Reporting into our Berkshire office, our working pattern is 3 days in the office Monday, Wednesday and Thursday.
What are we looking for in our Account Handlers?
Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:
* Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
* Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
* Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
* Confidence to work with clients both on the and face to face, so some experience in customer service is important too.
* Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
* Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be
Benefits
In return you will be welcomed and supported by our organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress your career across the entire company.
* Gain CII or ACII qualifications to boost your knowledge and career prospects
* Pensions scheme for when you feel it's time to retire
* 24-hour support for physical and mental wellbeing
* 1 days paid volunteering day to give back to our communities
* The Spotlight Awards, where we shine a light on the brightest talent across our group
Please apply below or email your CV to Oscar.Warrinerstrideresource