Progress Your Career as an Inside Sales Account Manager!
Intercity Technologyis growing and so can you. We're on the lookout for a driven and resilientInside Sales Account Manager (ISAM)to join our high performing Inside Sales team. If you're passionate about building strong client relationships, uncovering new business opportunities, and growing within the tech industry this is your opportunity to thrive.
As an ISAM, youll be the trusted advisor to our SME customers understanding their IT strategies and helping them achieve their goals through technology. Youll be responsible for bothnew business growthandretention of existing revenue, while actively contributing to our customer-first culture. Were looking for someone with agrowth mindset, someone who sees challenges as opportunities, takes ownership of outcomes, and learns from every experience.
Key Responsibilities as an Inside Sales Account Manager:
1. Proactively engage with customers: minimum one interaction per month and regular account reviews.
2. Meet and exceed sales targets and KPIs for new business and retention.
3. Build and maintain account development plans, identifying upsell and cross-sell opportunities.
4. Identify and mitigate retention risks with strategic save plans.
5. Drive marketing campaigns and ensure releva...