IWR Senior Internal Communications Manager- Transformation
12-month Fixed-term Contract
Location: London based (50% hybrid working)
Hours: full time (flexible options available)
Salary: circa£85,000
Are you a strategic communicator who thrives on clarity, creativity, and impact? We’re looking for a seasoned internal communications professional to lead transformation communications across our Insurance, Wealth and Retirement (IWR) business.
You’ll bring a strong track record in large-scale change programmes, confidence advising senior leaders, and the ability to turn complex change into compelling, people-first storytelling. If you’re collaborative, energetic, and delivery-focused—we’d love to hear from you.
A bit about the job:
As IWRSenior Internal Communications Manager – Transformation, you’ll shape and deliver the communications strategy for our most ambitious change programmes. Working closely with ExCo, programme teams, the CEO Office and People Function, you’ll ensure colleagues are informed, engaged, and supported through change.
Key responsibilities include:
1. Transformation narrative – Own and evolve the transformation story, aligned to IWR strategy. Lead communications for our ‘big bet’ priorities and advise on when and how to engage the wider business.
2. Change communications – Deliver clear, timely messaging that helps colleagues understand the reasons for change and what it means for them.
3. People impact – Communicate role and team changes with care and clarity, supporting leaders to land messages well.
4. Stakeholder engagement – Act as a trusted advisor to senior leaders, offering coaching and strategic counsel.
5. Content leadership – Create engaging content across multiple channels. Track effectiveness and report on impact as part of programme governance.
Skills and experience we’re looking for
6. Proven experience leading internal comms for major transformation or integration programmes.
7. Strong campaign and channel planning skills, including digital.
8. Confident working with senior stakeholders and building trust quickly.
9. A collaborative team player who brings energy, humility, and a people-first mindset.
10. Highly organised, detail-oriented, and comfortable managing multiple priorities.
What you’ll get:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
11. Salary around £85,000 (depending on location, skills, experience, and qualifications)
12. Bonus opportunity – 12% of annual salary, depending on your performance and the business’
13. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
14. 25 days/29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
15. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
16. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
17. Brilliantly supportive policies including parental and carer’s leave
18. Flexible benefits to suit you, including sustainability options such as cycle to work
19. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
20. We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.