Job description:
Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a highly motivated Sea Logistics Operational Care Specialist to join us in Birmingham-Aston
The Operational Care Specialist will be part of a team within the Operational Care Centre (OCC) responsible for the timely processing of tasks through Business Process Automation (BPA) which include the correct linking of sales quotation to the shipments and accurate costing and GP. The Operational Care Specialist is responsible for managing the coordination of customer shipments and the accurate and timely update of key milestones into the operational system and liaising with the Customer Care Specialist within the Customer Care Locations (CCL).
How you create impact
1. Prepare shipment files ready for Import validating consignee and shipment data to requirements
2. Create customs clearance instruction for Import cargo identifying missing customer information and sourcing from Customer Care Locations
3. Completion of detailed excel worksheets analysing commercial documentation to support Customs department
4. Maximise gross profit on every shipment by ensuringtimely completion of tasks with effective escalation
5. Investigate and resolve where possible, schedule changes and non-chronological routing issues and missing refe...