Responsible for ensuring the administrative and clerical work related to patient care are competently managed.
To provide and effecting day-to-day clerical support to facilitate the smooth running of the ward alongside the ward manager and senior colleagues.
This job role covers clerical duties: meeting and greeting staff, patients and visitors; answering the telephone and dealing with all enquiries.
Ensure that all paper and computer stored data surrounding a patient episode is completed accurately and promptly.
Input, update and monitor patient confidential information on Careflow alongside other Trust systems.
To deal efficiently and in a professional manner enquiries from both patients and staff internally and externally.
Key working relationships
* Internal: All clinical and non-clinical staff
* External: Other NHS Trusts, Patients, GPs, External Care Providers
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