Job Title
Betting Shop Manager
Reporting to
Regional Manager
Location
Taunton
Make Personal Connections
Our Managers provide, manage and sustain the front-line service to customers that will enhance the Company’s competitive position as "The best service and standards provider in the Industry." We do this by sticking to our Company Values:
* Extending the personal touch from in-store to online
* Personalisation of the product experience
* Personal, friendly attitude among colleagues and customers
* Understanding the priorities of your customers
Stay Dynamic
* A dynamic industry requires a dynamic approach to ideas.
* Support constant change, activity and progression
* Be positive in attitude & full of energy & new ideas
* Be quick to lead, quick to react, quick to respond
* Growth in industry, adaptability, growing and developing team
Be Fearless
* Monitor, anticipate and respond to competitor activity as and where necessary
* Identify business opportunities in the locality when applicable, using the involvement of the whole shop team
* Instil a fearlessness / self confidence in ourselves
* Be risk takers & key contributors
* Don’t fear failure - just fail fast and move on
* Be confident in what we have achieved & what we will achieve
Strive For Excellence
* Strive for excellence in all we do
* Look to do the basics brilliantly
* Create a positive work environment
* Develop and assess staff to maximise their potential
* Assure that "It will do" is not good enough
Who are you?
* Excellent communicator - solving complex issues and communicating these in simple terms to both staff and customers alike.
* Quick Thinking – Fast to respond in an ever-changing environment, bringing new ideas and methods forward
* Natural leader – who encourages and open and positive work environment, whilst inspiring and motivating teams to "Strive for Excellence"
* Ambitious - desire to upskill and progress within the company
* Confident – Ability to confidently lead a team and inspire others
Minimum Requirements
* Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience
* Betting Industry Experience Essential
* Flexibility to work in a multi-site environment, in a business which spans 7 days and trades from 7.00am to 10:00pm daily. (Hours vary from store to store)
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