Cygnet Hospital Woking offers a range of mental health services for men and women. Cygnet Lodge Woking, our sister hospital close by, provides a high dependency inpatient rehabilitation service for men and extends our care pathway.
We are looking for a friendly and experienced Receptionist to join our team on a part‑time basis to provide a professional, welcoming reception experience.
You will be working 16 hours per week over 2 days between 7:30 a.m. – 4:00 p.m. and may be asked to work across both sites.
This role will be based in a fast‑paced hospital setting, so the ability to process information quickly in a calm and controlled manner at all times is essential.
The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills. Duties will include welcoming all visitors and staff, maintaining security procedures, and effective use of the hospital switchboard.
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.
Your Day‑to‑Day
* Be responsible for all initial contacts
* Greet visitors & notify the appropriate member of staff of their arrival
* Provide comprehensive Reception cover and deputise for Reception Lead when required
* Provide comprehensive Hospital Administration Cover
* Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
* Answer & transfer all incoming calls and take messages where appropriate
* Sort & distribute post, and assist with general office duties as required
* Keep the reception area clean & tidy
* Promote the safety & security of all site users and ensure all staff comply with security protocols
You are
* An experienced receptionist with at least 1 or more years of experience working as a Receptionist
* Organised, naturally helpful and good at multitasking
* Computer literate – including Windows/Word/Excel/Outlook or equivalent
* Knowledgeable of telephone systems
* Polite, friendly & approachable with excellent communication skills
* GCSE Maths and English qualified, with a good level of numeracy and literacy
* Diligent & accurate, with an eye for detail and an understanding of confidentiality
Why Cygnet? We’ll offer you
* Strong career progression opportunities
* Expert supervision & support
* Employee referral scheme
* Employee Discount Scheme
* Company pension scheme
* Smart Health Toolkit – providing you with fitness programmes, nutrition consultation and health checks
* Health Cash Plan
* Subsidised meals on duty
* For further details on all our benefits, please visit https://cygnetjobs.co.uk/benefits/
Please note: successful candidates will be required to undergo an enhanced DBS check
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