Salary: £50,000 - 52,500 per year Requirements: Experience in a technical analyst, monitoring, or operations role Working knowledge of Windows, Unix/Linux, cloud, and basic networking Confident using technical language and communicating with stakeholders Comfortable working a shift-based rota, including weekends Responsibilities: Monitor infrastructure dashboards across data centres and cloud environments Use Splunk and alerting tools to identify abnormal system behaviour Understand service and component dependencies and flag potential risks Coordinate bridges and communications during live production issues Support real-time production changes and extensions Monitor ATM infrastructure and customer sentiment via third-party tools Technologies: Cloud Support Linux Splunk Unix Windows AI REST More: We are Pontoon, an employment consultancy committed to improving everyones chance of being part of the workplace. Our team operates from Chester and offers a full-time, on-site position as a Technical Analyst for 12 months at a competitive salary of £52,500 per annum. Join a globally recognized financial services organization where your expertise will support essential banking and payments infrastructure used by millions. We value diversity and strive to create an inclusive environment where all candidates can thrive. last updated 5 week of 2026