CRMCoordinatorCamberley(MaternityCover) Location:Camberley Salary:£32,000-£35,000 Overview AnestablishedorganisationisseekingaCRMCoordinatortojointheteamonamaternitycoverbasis. Thisrolesupportstheeffectivemanagement,developmentandoptimisationofthecompanysCRMsystem,workingcloselywithsales,marketingandoperationalteamstoensureaccuratedatamanagement,reportingandprocessefficiency. KeyResponsibilities Provideday-to-daysupportforCRMusers MaintainandensuretheaccuracyofCRMdata Assistwithusertrainingandsystemguidance Supporttesting,developmentandcontinuousimprovementoftheCRMsystem ProduceKPIreportsformanagementandregularreportsforsalesteams Provideadhocreportingasrequired Maintainandupdateterritoryandaccountinformation Supportcustomercommunicationprocesses Collaboratewithinternalandexternalsalesteams Assistwithleadgenerationactivitiesandsalescampaigns Trackandreportonsalespipelines,quotations,opportunitiesandactivities ReviewandimproveCRM-relatedprocesses MaintaincustomerpricinganddiscountstructureswithinCRMandrelatedsystems Produceregularpricingandperformancereports Supportcompliancewithhealth,safety,environmentalandqualityprocedures Assistwiththecreationofcustomerquotesandorders Providegeneraladministrativesupportasrequired Qualifications,Skills&Experience ExperienceusingCRMsystems(SAPexperiencedesirable) Strongcustomerfocus Excellentcommunicationandcustomerserviceskills Highlevelofaccuracyandattentiontodetail Process-drivenandorganisedapproach Strongtimemanagementskills