Operations Services department is a combination of both Middle Office and Back Office Processing teams. It provides processing support for the front line units (Transaction Banking, Corporate Banking and Financial Institutions) handling trade finance, loan and cash management products and these teams operate as a first line of defence (1 LoD) processing function. As a Senior Vice President – Operations Business Risk & Controls, you will be responsible for leading the Operational Resilience and for managing the Bank-wide Third Party Risk Management. You will be overseeing the Business Risk and Control teams ensuring that they provide a first class service to the Bank’s internal and external stakeholders - currently Bank of China London Branch and Bank of China (UK) Ltd and all relevant UK regulatory bodies. This is a full time permanent position.
Key responsibilities
* Lead and manage the Operational Resilience programme ensuring strategic direction and oversight
* Ensure regulatory guidelines and deadlines are observed and implemented across the business
* Develop systems and tooling to support Operational Resilience framework
* Drive annual review of Crisis and Incident Management process and act as Secretary of Incident Management Team
* Lead the Emergency Response team
* Provide the oversight, training and guidance for the design, implementation and assurance of 1.5 LoD functions across COO departments
* Manage monthly COO Control Pack and thematic reviews
* Supervise teams handling critical controls (e.g. system access, cash management, general ledger)
* Lead centralised BRC training and ensure consistent control implementation
* Lead Third Party Risk Management programme
* Continual improvement and embedment of third party assurance framework, vendor due diligence, third party data management and reporting
* Own and manage third party data sources (e.g. Dow Jones, D&B, Hellios)
* Foster a solid risk and control culture in supplier management
Requirements
* Degree educated in Business, Finance, Accounting or other relevant subject
* Risk Management qualification is preferred
* Proven experience in a risk, controls or assurance, either within a professional service or the UK financial services industry
* Experience of non-financial risk management methodology and controls design
* Excellent working knowledge of both Operational Resilience and Third Party Risk Management and Outsourcing
* Understanding of the Three Lines of Defence Risk Management model
* Demonstrable knowledge of the UK regulatory environment
* Proven ability to deliver operational changes on time
* Demonstrable management experience in a similar role
* Solid leadership skills with ability to inspire and motivate a team
* Excellent interpersonal and communication skills to establish credibility and trust with senior stakeholders