Customer Service Administrator
£25,000 £27,000
Burton on Trent
Full Time | Office Based | Monday to Friday
Eaton Syalon are proud to be supporting a highly regarded business in Burton upon Trent with the recruitment of a Customer Service Administrator on a permanent basis.
This is a fantastic opportunity for a bright, proactive individual who enjoys being at the heart of a busy customer focused environment. You will be joining a friendly, supportive team where collaboration, attention to detail and great service really matter.
The role would suit someone who enjoys variety, problem-solving and working closely with customers, logistics and internal teams to ensure everything runs smoothly.
The Role:
1. Handling and processing customer orders via phone and email
2. Supporting stock control and investigating delivery discrepancies
3. Responding to customer and end-user product and service enquiries
4. Assisting with claims and technical administration
5. Updating internal systems accurately and efficiently
6. Working closely wit...