Senior Administrator Braunstone £28,000 * Are you looking for a varied role where you are the go-to person for facilities queries internally and externally? * Do you thrive in fast-paced environments and excel at juggling multiple priorities with ease? * Would you be keen to join a passionate and driven team who pride themselves on their customer focused approach? Role & Responsibilities of the Senior Administrator: * Support the Helpdesk Team to ensure the smooth handling of client work requests and queries. * Log, assign, and manage work requests through the CAFM system, ensuring accurate updates and timely responses. * Maintain planned maintenance schedules, manage reactive requests, and ensure all compliance standards are met. * Collaborate with suppliers to progress quotations, secure updates, and ensure job completions. * Administration Support: Process invoices, update trackers, and manage shared drive documentation to keep everything running smoothly. * On-Call Assistance, be part of an out-of-hours rota to provide phone-based support About You as the Senior Administrator: * Passion for customer service and an interest in facilities management. * Proactive problem-solving skills and the ability to work autonomously and as part of a team. * Strong communicator, experienced in liaising with stakeholders at all levels. * Advanced skills in Microsoft Excel and proficiency across all MS Office packages. * Eagerness to grow professionally, with a willingness to complete training and certifications. * Organised, detail-oriented, and capable of handling multiple projects simultaneously What’s in it for you? This is more than just a job, it’s an opportunity to be part of a supportive team where your skills are valued and your contributions directly impact the business’ success. With plenty of room for growth and development, this role is perfect for someone eager to make their mark in facilities management The Company: If you’re someone who is looking to join a dynamic team within an industry-leading, award-winning business, this could be the role for you! ER Recruitment are working with Precision Facilities Management to recruit a Senior Administrator to be an integral part of their team. As a business who prioritise their corporate values of passion, personal development and positive wellbeing – this is a fantastic opportunity to join a highly respected, growing brand. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants however if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details