We are looking for an Operational Support Officer to provide an efficient and effective support service. You’ll be the first point of contact for business related enquiries, gaining an in‑depth knowledge of the organisation and its processes while working with collaborators and customers, both internal and external. Administration will be a big part of your role, including venue, travel and equipment booking and preparation of paperwork. You’ll use information in our systems to produce reports and forecasts and work with colleagues to build relationships across the organisation, manage suppliers, raise purchase orders and collate financial management requests and queries.
Responsibilities
* Serve as the first point of contact for business related enquiries.
* Coordinate venue, travel and equipment booking and prepare paperwork.
* Produce reports and forecasts using system information.
* Collaborate with colleagues to build relationships across the organisation.
* Manage suppliers and raise purchase orders.
* Collate financial management requests and queries.
Qualifications
* Confident IT user with experience of common office systems, procedures, equipment and facilities.
* Hold or be willing to work toward Business Administration qualifications.
* Self‑motivated, flexible, able to work unsupervised and as part of a team, solve problems and make decisions with excellent interpersonal and organisational skills, with the ability to organise and prioritise a heavy and varied workload.
* Experience of coordinating meetings and record management systems, with an eye for detail and accuracy.
* Excellent communication and customer service skills, both written and verbal, at all levels and with external partnerships.
* Able to handle sensitive and confidential information with discretion and integrity.
About the CNC
The Civil Nuclear Constabulary (CNC) is an armed police service dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world‑class service for the protection of nuclear material and facilities.
Benefits
* 27.5 days annual leave, plus Bank Holidays (rising annually after 2 years' service).
* Additional 30 minutes time worked during the week to accrue additional leave, which can be used for the period between Christmas and New Year.
* Generous pension scheme (20.7% employer contribution, 8.2% employee contribution). The minimum employer contribution for this grade is £6,098 per year, and minimum employee contribution of £2,415 per year giving a total minimum annual pension contribution of £8,513.
* Flexi‑time working scheme.
* Bonus scheme – dependent on organisational performance, up to a maximum of 7% of salary.
* Staff can join the national Blue Light Card scheme which offers discounts on a variety of products and services to those working in the emergency services, the NHS and Armed Forces.
* Free parking on site.
* Enhanced family‑friendly and wellbeing policies.
* Cycle to Work scheme.
Equality, Diversity and Inclusion
Equality, Diversity and Inclusion are central to the values of our organisation. At the CNC, we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.
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