We are seeking a talented and motivated Mortgage Case Manager to join our fast-growing and ambitious client. In this role, you will play a key part in supporting customers through the mortgage process, managing applications from submission through to completion, and ensuring a seamless and professional service. This is a unique opportunity to join a dynamic brokerage where you can grow with the business. You will be working closely with ambitious and established directors who have a proven track record of success, offering you the platform and support to achieve your full potential. What you’ll be doing: * Managing the mortgage application process from start to finish, ensuring accuracy and compliance at every stage * Liaising with lenders, solicitors, and customers to progress applications efficiently * Providing regular updates to customers, delivering an excellent experience throughout their journey * Supporting advisers and colleagues by preparing documents, gathering information, and resolving issues quickly * Maintaining detailed and accurate records to meet regulatory requirements * Helping the business meet and exceed service targets and KPIs What we expect from you: * Previous experience as a Mortgage Case Manager, Mortgage Administrator, or within a mortgage processing role * Strong knowledge of mortgage products, criteria, and lender requirements * Excellent organisational skills...