🏢 Department: Technology & Sustainability
📈 14% – Discretionary Bonus
🏢 3 days on-site in Watford
📞 1st Stage: 20–30 min prescreen (Teams)
🧠 2nd Stage: Technical interview with 2 senior leaders (F2F)
🎤 3rd Stage: Presentation + interview with hiring manager & 2 senior leaders
Experienced IT Service Manager specialising in front office service delivery, driving performance, efficiency, and continuous improvement. Skilled in ITIL, SIAM, stakeholder management, and delivering measurable business value.
* 🎯 Lead end-to-end delivery of front office IT services
* 🤝 Partner with stakeholders to align IT with business needs
* 💰 Control service costs & budgets
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