Volvo Bus is a global leader in safe, sustainable, and innovative bus and coach solutions. Every vehicle we produce represents cutting‑edge engineering, world‑class quality, and a commitment to keeping passengers and drivers safe.
By joining our team, you will play a key role in ensuring our buses deliver exceptional performance across the UK while supporting our dealers and customers with technical expertise and excellence. We are looking for a skilled and proactive Field Service Technician to join the Service Market team.
In this role, you will support the Volvo dealer network with pre‑delivery inspections, repairs and technical expertise, ensuring every vehicle meets our exacting standards. You will also work on used vehicles, assist with on‑site diagnosis, and contribute to reducing costs while maintaining top‑quality service.
What You Will Do
* Conduct pre‑delivery inspections (PDIs) on new vehicles and carry out necessary repairs.
* Support the dealer network in delivering PDIs and repairs on‑site.
* Inspect, maintain, and rectify used vehicles efficiently.
* Fit additional vehicle equipment, including CCTV, USB ports, and monitors.
* Assist with storage procedures, vehicle movements, and preparation.
* Support service market teams with on‑site diagnostics, investigations and rectifications.
* Oversee bodybuilder quality inspections and report accurately on all work carried out.
* Contribute to cost management while maintaining Volvo's standards of health, safety, quality and environmental care.
Ideally, you come from a PSV or HGV truck background with hands‑on workshop experience, but now want a more customer‑facing role. You thrive on problem‑solving, delivering excellence and making a real difference to customers while enjoying a role that combines technical work with customer interaction.
Qualifications
* A full UK driving licence (PSV licence preferred but not essential)
* NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair
* Strong diagnostic and problem‑solving skills with the ability to read schematics and circuit diagrams
* Ability to carry out and repair electrical wiring in a range of vehicles
* Knowledge of diagnostic tools for vehicle electrical and electronics
* Strong manual skills and precision in repair and testing
* Organisational skills and the ability to work as part of a team
* An understanding of contractual obligations and the ability to interpret wording
* Excellent communication skills, both verbal and written
* A solid technical understanding of vehicle systems, with the willingness to keep learning about our product range and the latest industry legislation
Who We Are and What We Believe In
We are committed to shaping the future landscape of efficient, safe and sustainable transport solutions. Our mission creates countless career opportunities for talent across Volvo Group's leading brands and entities. Joining Volvo Group means working with the sharpest and most creative minds in our field to leave a better shape for future generations.
We thrive on teamwork, empowerment and inclusiveness and are almost 100,000 people united around the world. At Volvo Buses you join one of the world's leading sustainable people transport solutions providers. We impact millions of people worldwide—passengers, drivers and customers—by creating safer, greener, and more efficient transport.
Benefits
* Pension scheme: matched up to 5% of your salary, including death in service cover.
* Generous holiday allowance: start with 25 days and grow to 30 days with length of service, plus bank holidays.
* Discounts on various purchases: savings on shopping vouchers, cinema tickets, holidays and travel.
* Fitness perks: access MyGymDiscounts and MyActiveDiscounts.
* Enhanced family‑friendly policies: work‑life balance, maternity leave with 6 months full pay and 6 months half pay, plus 5‑week paternity leave.
#J-18808-Ljbffr