Looking for your next opportunity as a Customer Coordinator?
Join a support-focused technology company that provides equipment, software, and training solutions to help people work more effectively. As a Customer Coordinator in this organisation, you'll play a key role in supporting business clients, managing service requests, and ensuring smooth coordination of deliveries, training, and coaching. This Customer Coordinator role is perfect for someone highly organised, detail-oriented, and passionate about helping clients have a seamless experience.
What will you be doing as a Customer Coordinator?
Responding promptly to client email enquiries and telephone calls
Managing and processing client requests
Coordinating on-site and remote services, including deliveries, training, and coaching
Preparing quotations and handling customer payments efficiently
Liaising with internal teams such as Business Development, Warehouse, Procurement, Training, and Coaching
Maintaining accurate data entry and records across internal systems
Monitoring KPI's and ensuring tasks are completed within agreed time-frames
Following up on outstanding cases to ensure clients remain supported throughout their journey
We would LOVE to hear from you if you have the following skills and experience:
Previous experience in an administrative, coordination, or customer service role
Excellent verbal and written communication skills, with professional telephone and email manner
Strong organisational and time management abilities
Attention to detail and accuracy in all administrative tasks
Ability to take initiative, problem-solve, and follow up independently
Empathy and understanding when working with diverse clients
Proficiency with email, CRM systems, Microsoft Office, and online administrative platforms
Experience coordinating services or managing logistics for training, coaching, or equipment delivery
What will you get in return for your work as a Customer Coordinator?
Competitive salary of £28,000pa
28 days annual leave plus a birthday day off
Private healthcare scheme and employee recognition awards
Flexible working options
Casual Fridays, company events, and overtime availability
Free Parking
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database